We are at 198 Cambridge Road, Kingston, KT1 3LF, which is a 7 minutes walk from Norbiton train station

On What 3 Words we are best.miss.wanted

We have parking at the rear of the studio and there is free on-street parking nearby.

Outside of business hours you can park on the National Tyre forecourt in front of the building.

On weekday mornings to avoid people being blocked in please park as follows:

• 5:30am please park on the National Tyre forecourt, not at the rear of the studio, and do not block the archway entrance.

• 6:30am please park at the rear of the studio through the archway.

• 7:30am please do not park on the National Tyre forecourt as they open at 8am.

On weekends National Tyre need access from 09:00, so please do not park on the National Tyre forecourt if your class finishes after that time.

If you are not leaving immediately after the workout then please do not park so that you are blocking others in.

Please leave promptly after a workout if you are parked at the rear of the studio so that you are not blocked in by others.

We will not interrupt people’s workouts to ask them to move a car.

We have a 1 week trial for £20.

The trial starts from the date of your first booking, and allows you to try an unlimited number of F45 workouts in 7 consecutive days. Otherwise known as a week.

Please contact us before your first class if you have any injuries or any questions not covered by this very useful page.

Once your trial is over, you can join up as a member in one of the following membership options.

• Unlimited weekly

• Unlimited monthly

• Unlimited monthly (3, 6 or 12 month contract)

• 10 class pass

• Casual class

We do provide sweat towels, but we absolutely love people who bring their own sweat towels. They are our favourite people.

We provide water, but please bring your own water bottle. Holding water in your hands while you’re working out is not practical.

Please bring your own shower towel if you are planning on showering in the studio.

If you’ve got a dog, that’s great! We’ve got dogs too. If you’ve taken them for a walk before your workout, that’s great too!

However wearing the same trainers that you’ve used on your dog walk into the studio will not win you any friends. Please just wear indoor trainers or clean your dog walking trainers before you come and do burpees with us.

All classes have a limited number of spaces, so please book in to secure your space.

No Show

A ‘no-show’ is when you do not come to a class that you are booked into. This is bad. You’re taking up a space in a class, potentially making someone else feel sad because they couldn’t get in. This is very bad.

So, don’t do that. If you do, then you are liable for a £15 fee.

Cancelling

Cancelling means you’re not coming to a class. This makes us sad, but we understand. You can cancel the same way that you booked in - via the F45 app, the Mindbody app or the F45 Kingston website.

Texts, WhatsApps, FB messages, Letters, DMs, Phone calls or messages via friends are not acceptable ways to cancel your class.

Classes have a cancellation window - cancelling nice and early before this window is absolutely the best thing to do.

If you cancel late, within the window below, then you are liable for a £5 fee

• 6hrs for all ‘F45 Event’ classes

• 6hrs for all Friday Night ‘Brixton’ classes

• 1hr for all other classes

We’re nice people, so we have our fee system set up to forgive the first fee of each month. This is your “My car broke down / My kids are sick / I’m stuck at work” freebie each month: because life is not always smooth.

If you choose to stay in bed one day and not come to a class then that’s your choice, and your freebie. If you then have to cancel because your car breaks down in traffic with your sick kids in it then you’ll be charged.

All communication regarding class attendance should be sent to kingston.admin@f45training.co.uk

50% of all fees are donated to charity. See, we said that we were nice.

What is a waitlist?

A nice orderly queue of people who are waiting to get into a full class.

If you’re in this queue it means you want to take a space in the class if it becomes available.

Your waitlists are huge!

They can be, but they also drop like a stone the night before, so if you’re on a waitlist you stand a good chance of getting in.

I was on a waitlist but I didn’t know I’d got into the class?

Turn your email and text notifications on. Otherwise you have to check manually, which is not very convenient.

I was added to a class from the waitlist but I don’t want the space so I cancelled / didn’t come.

You’re on a waitlist for a class. If you don’t want to be in the class don’t be on the waitlist.

Remove yourself from the waitlist the same way that you added yourself once you decide that you’re not coming to the class.

I was on the waitlist for the morning, but I went to bed and didn’t check to see whether I got in.

You’re on a waitlist for a class. If you don’t want to be in the class don’t be on the waitlist.

If you’re not going to get up in the morning and check whether you are in the class then remove yourself from the waitlist before you go to bed.

It didn’t look like I was going to get in, so I made other plans, then I was added!

Did we mention that if you don’t want to be in the class don’t be on the waitlist?

I’m waitlisted for 2 classes and I’m waiting to see which I get into.

This is a risky strategy, as you are potentially going to be added to 2 classes within the late cancel window.

Once you’re in the Late Cancel window you’re liable for a fee if you get added and then cancel. So, manage your waitlists appropriately and remove yourself once you decide on a class.

Come and join our Member’s Group at https://community.f45kingston.co.uk to keep up to date whith what’s going on in and out of the studio.

What!? Why would you?

Well, if you want to take a break then please complete our Membership Cancellation Form

Please remember this only cancels your membership if you are a member of F45 Kingston - if you go to another studio then you need to contact them directly.